jj2d Privacy Policy

jj2d handles your personal information responsibly and protects it with SSL encryption technology.

Last updated: 30 October 2026
Introduction

About This Policy

The jj2d platform is committed to handling the personal information of players in Myanmar honestly and correctly, and has always set and followed a policy to that effect. This Privacy Policy document explains how the information you provide while using jj2d services is collected, handled, and protected.

By continuing to use this website, you are considered to have accepted the terms set out in this policy. This policy may be updated at any time, and any changes will be published on this page immediately. If you continue to access the site after a policy update, you will be deemed to have accepted the revised policy.

Please note: This policy applies only to users aged 21+. Anyone under the age of 21 is not permitted to use jj2d's services.
Section 1

Types of Information Collected

To provide its services, jj2d collects the following types of information from you, either directly or automatically:

1.1 Information provided when registering an account

  • Full name (for identity verification)
  • Date of birth (to verify you are 21+)
  • Email address
  • Phone number
  • Identity documents required for financial verification

1.2 Financial information

  • Deposit / withdrawal transaction records
  • KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer reference numbers (reference only — full account numbers are not stored)
  • Deposit / withdrawal amounts and dates

1.3 Gaming information

  • Game history (game type, bet amount, result)
  • Bonus and promotion redemption records
  • VIP level and cashback redemption records

1.4 Technical information

  • IP address and internet service provider
  • Device type (phone / tablet / computer) and OS version
  • Browser type and language settings
  • Website access date/time logs
  • Data collected via cookies and similar tracking technologies
Section 2

Purposes for Using Your Information

The information we collect from you is used only for the following legitimate purposes:

Account Management

Used to create your jj2d account, verify your identity, and help resolve any issues. Age verification (21+) is also part of this purpose.

Financial Processing

Used to verify deposits and withdrawals, ensure there are no errors in transaction figures, and prevent financial fraud. This includes verifying payments made via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers.

Service Improvement

We use data to study how players use the platform, improve the overall experience, and identify and fix technical errors.

Responsible Gaming Support

We monitor a player's gaming behaviour to check for signs of problem or addictive play, and take action to assist through responsible gaming measures.

Legal Compliance

Data is handled as needed to carry out obligations related to fair gaming practices and Anti-Money Laundering (AML) requirements.

Section 3

Cookies and Tracking Technology

The jj2d website uses cookies to improve your browsing experience. A cookie is a small text file stored in your browser.

Types of Cookies

Strictly Necessary Cookies

Required for login verification, security checks, and basic website functions. These cookies cannot be disabled.

Preference Cookies

These remember your preferred language, region, and display settings, and restore them automatically the next time you visit.

Analytics Cookies

Collected to understand site traffic volume, session duration, and the sections players use most. No personally identifiable information is included.

You can restrict or delete cookies through your browser settings. Note that some website features may be affected if you do so.
Section 4

Sharing Your Information with Third Parties

jj2d never sells, rents, or trades your personal information to third parties. We share it only in the following limited circumstances:

  • Payment Providers: KBZPay, Wave Money, AYA Pay, CB Pay, and banking providers receive only the information needed to process financial transactions.
  • Technology Service Providers: Companies that manage our servers, databases, and software operate under a defined NDA (Non-Disclosure Agreement).
  • Legal Requirements: We comply with court orders or requests from legal authorities in accordance with the law.
  • Financial Protection: Information may be shared on a limited basis when investigating or preventing financial fraud.

Every third-party provider with whom we share information has agreed by contract to follow jj2d's security and privacy standards.

Section 5

Data Security Measures

jj2d applies technical and operational security measures to protect your information:

SSL Encryption

All data transfers between you and our servers are protected with TLS/SSL encryption, preventing unauthorised access.

Access Control

Personally identifiable data can only be accessed by authorised staff, and access logs are monitored at all times.

Data Backup

Server data is backed up regularly and stored securely, so it can be recovered in the event of data loss.

Password Protection

Passwords are stored in hashed form — not even jj2d staff can see your original password.

We recommend choosing a strong password for your player account and never sharing it with anyone. If you suspect a security breach, contact jj2d immediately through our 24/7 Myanmar-language Live Chat.

Section 6

Data Retention Period

jj2d keeps your personal data only for as long as it is needed to provide the service, fulfil legal obligations, or resolve disputes:

  • Account data: deleted once the account is closed and any required legal retention period has passed
  • Financial transaction records: kept for the period required by law (normally 5 years)
  • Gaming history: kept for 1 year to allow dispute resolution, then deleted
  • Technical log data: deleted after 90 days

If you want to delete your account, contact us via 24/7 Live Chat. We will confirm once any data that is not required by law has been removed.

Section 7

Your Data Rights

Every player has the following rights regarding their personal data:

  • Right of Access: you can ask jj2d what data it holds about you
  • Right of Rectification: you can request that incorrect information be corrected
  • Right of Erasure: you can request that your data be deleted where there is no legal reason to keep it
  • Right to Object: you have the right to object to certain types of data processing
  • Right to Portability: you have the right to receive your data in a readable format

To exercise any of these rights, email [email protected] or contact us via 24/7 Live Chat and jj2d will help resolve your request.

Section 8

Age Restriction and Child Protection

jj2d services are for adults aged 21+ only. jj2d does not intentionally collect data from anyone under 21. If we discover that data from a minor has been collected without our knowledge, it will be deleted immediately and you will be notified.

If you become aware that someone under 21 has opened an account on jj2d, please contact us at [email protected] to let us know.

Section 9

Privacy Protection and Contact

If you have any questions, comments, or complaints about this policy, you can reach jj2d's data protection team through the following channels:

  • Email: [email protected]
  • Live Chat: 24/7 Myanmar-language Live Chat on the jj2d website

Once we receive your message, jj2d's data team will respond with any actions that need to be taken. Resolving personal data complaints is always a priority for jj2d.

jj2d is committed to handling both your gaming experience and your data protection responsibly. We will always work to keep the platform safe and trustworthy. Log in via jj2d Login and enjoy the best gaming experience for Myanmar players.

Questions about personal data protection

No. jj2d never sells, rents, or trades your personal data to third parties. Data is shared only with essential service providers such as payment processors (KBZPay, Wave Money) on a strictly limited basis, and they are required to follow jj2d's security standards.

Game history is kept for 1 year and then deleted. Financial transaction records may be kept longer as required by law. To request deletion of your data, contact [email protected].

Cookies are used only to improve website performance and for statistical analysis. They are not used to intentionally collect personally identifiable information. You can block cookies in your browser settings, but note that some website features may not work as a result.

Personally identifiable data is accessible only to authorised staff, and all access is logged and monitored. No jj2d staff member will ever ask for your original password — if anyone does, do not respond and report it to [email protected].

If any of your personal information is incorrect, email [email protected] or contact us via jj2d's 24/7 Live Chat. The data protection team will review and correct any inaccuracies.

If there are detailed policy changes, the revision date on this page will be updated and players will be notified when they log in. For major changes, a notification will be sent to all active account holders.